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Accessibility Statement

Last updated: August 31, 2026

Whitinger Works LLC is committed to making our website accessible to everyone, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This statement describes the measures we have taken, known limitations, and how to reach us with feedback.

Our Commitment

We believe dryer vent safety information and the ability to request service should be available to all Fort Wayne and Allen County residents. Accessibility is part of how we design and maintain this site.

Conformance Level

We target WCAG 2.1 Level AA, the standard referenced in ADA web-accessibility guidance. We review pages against the A and AA success criteria as we add and update content.

Measures We Take

  • A "Skip to main content" link is the first focusable element on every page, letting keyboard users bypass the header.
  • All interactive elements — links, buttons, and form fields — have a visible focus outline.
  • Every form field has a programmatic label, and the contact-method choice uses a labeled fieldset and legend.
  • The page language is declared in the HTML so screen readers pronounce content correctly.
  • Navigation regions are labeled, and headings are used in a logical order.
  • Color contrast on body text and buttons meets AA thresholds against their backgrounds.
  • Decorative images are marked hidden from assistive technology; meaningful images include descriptive alt text.
  • We respect the operating-system "reduce motion" preference.

Known Limitations and Third-Party Content

Our interactive service-area and risk-zone maps use the third-party Leaflet/OSM library. While map controls are keyboard-reachable, some map tiles and pop-ups may not be fully screen-reader accessible. If you cannot use the map, call us and we will look up your area for you.

If you encounter a barrier, please let us know — we will provide the same information by phone or email and prioritize a fix.

Feedback and Contact

We welcome feedback on the accessibility of this site. If you have trouble accessing any page or requesting service, contact us:

We aim to respond to accessibility requests within two business days.

Ongoing Effort

Accessibility is an ongoing effort. We review this site as we publish new pages and update content, and we update this statement as our practices evolve.